Wait times are intermittently spiking to 100 or more seconds on all clouds. These spikes only last about three minutes and occur about once every two hours. We are investigating the cause.
2019-Jul-08 (PST) Major Service Incident
Incident Report for Sauce Labs US West Data Center
All services are fully operational.

If you continue to experience problems, please contact support@saucelabs.com.
Posted 8 days ago. Jul 08, 2019 - 20:30 PDT
Customers will see some attempts to start new Sauce Connect tunnels fail. Existing tunnels are not impacted. We are investigating.
Posted 8 days ago. Jul 08, 2019 - 19:54 PDT
This incident affected: Sauce Connect (Sauce Connect VM).