Wait times are intermittently spiking to 100 or more seconds on all clouds. These spikes only last about three minutes and occur about once every two hours. We are investigating the cause.
2019-April-17 Resolved Service Incident
Incident Report for Sauce Labs US West Data Center
Between 6:30am and 12:00pm (PST) we had intermittent issues with manual tests on our real device cloud affecting our UI. Tests could start, but certain actions resulted in the phone becoming unresponsive. We took remedial action and the problem was resolved.
Posted Apr 17, 2019 - 06:30 PDT