Thursday March 12 12:50 AM PT - Thursday March 12 2:00 AM PT
Tests using Sauce Connect on the U.S. Real Device Cloud were not available for one hour.
An internal database migration took longer than expected and we exceeded the scheduled one-hour deployment window. We evaluated rolling back vs. continuing the migration and determined this would present a greater risk. Changes in the new environment that had not been reflected on the U.S. Real Device Sauce Connect implementation caused the deployment to fail repeatedly.
We corrected the erroneous configuration rebuilt, and deployed the affected services, enabling Sauce Connect tunnels to start again..