Wait times are intermittently spiking to 100 or more seconds on all clouds. These spikes only last about three minutes and occur about once every two hours. We are investigating the cause.
All Systems Operational
Automated VM Testing Operational
Automated PC Testing Operational
Automated Mac Testing Operational
Automated iOS Simulator Testing Operational
Automated Android Emulator Testing Operational
Automated RDC Testing Operational
Automated RDC Testing Operational
Manual Testing Operational
Manual VM Testing Operational
Manual RDC Testing Operational
Sauce Connect Operational
Sauce Connect VM Operational
Sauce Connect RDC Operational
REST API Operational
REST API VMs Operational
REST API RDC Operational
Web Interface Operational
Sauce UI Operational
Real Device Cloud UI Operational
Analytics Operational
saucelabs.com Operational
Documentation Wiki Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Windows and Linux Wait Times ?
Fetching
OSX and iOS Wait Times ?
Fetching
Android Emulator Wait Times ?
Fetching
Concurrency REST API Response Times ?
Fetching
Past Incidents
Jan 24, 2020

No incidents reported today.

Jan 23, 2020
Resolved - This incident has been resolved.
Jan 23, 01:25 PST
Investigating - 20% of Real Devices in our US West Data Center are disabled and are therefore unable to run tests. We are investigating.
Jan 23, 00:58 PST
Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020
Completed - The scheduled maintenance is complete. All services are fully operational.
Jan 18, 11:54 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 10:00 PST
Scheduled - Sauce Labs will have a two hour previously scheduled maintenance window on Saturday, January 18th 2020, starting at 10:00am PST and ending at 12:00pm PST. During this maintenance window, we will be making updates to our infrastructure and services. These maintenance actions may cause portions of the service (including running automated and manual tests) to be unavailable for up to two hours.
Jan 10, 15:10 PST
Jan 17, 2020
Resolved - Wait times exceeded 30 seconds between 6:30 am and 7:00 am (PST), leading to some jobs timing out before starting.
We have taken remedial action, and all services are now fully operational.
Jan 17, 08:15 PST
Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020
Resolved - Wait times have returned to normal. Sauce Connect tunnels can be established. All services are fully operational.
Jan 13, 23:41 PST
Update - Our PC and Android clouds are fully operational. Customers may still be experiencing problems starting Sauce Connect.
Jan 13, 23:32 PST
Update - We have identified an issue with DNS resolution and are addressing it across our infrastructure. We are recovering, however, some tests may still experience high wait times.
Jan 13, 23:01 PST
Monitoring - Jobs for our PC and Android Emulator clouds are experiencing high wait times or failing to start. New Sauce Connect tunnels are not starting. We are investigating.
Jan 13, 22:54 PST
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.